Refund policy

Refund Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

7-Day Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The item is damaged or defective.

  • You received the wrong product.

  • The product is unused, unworn, and in its original packaging with all tags attached.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Products that have been used or damaged by the customer.

  • Items without original packaging or tags.

  • Clearance, sale, or promotional items (unless damaged or defective).

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 3–7 business days using the original payment method or as agreed with our support team.

Exchange Policy

If you receive a damaged, defective, or incorrect item, we will gladly replace it at no additional cost.

Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost.

  • For all other eligible returns, the customer is responsible for the return shipping charges.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team. We are always happy to assist you.